Facility Management Companies in the UAE: 2026 Directory

Looking for a facility management company in the UAE? This directory lists 19 integrated FM providers and 15 specialist firms for HVAC, fire safety, lifts, cleaning, pest control and landscaping. Entries are in alphabetical order, not ranked, and every fact comes from the company's own website or published news.

Key takeaways

Integrated FM companies bundle hard and soft services (MEP and HVAC alongside cleaning, security and landscaping) under one contract.
Many of the largest providers are owned by, or grew out of, a developer, a government entity or a family group, which shapes where their portfolios are concentrated.
Lifts, fire systems and central plant are often contracted directly with a specialist or the original manufacturer, even when an integrated provider runs everything else.
Shortlist on evidence: precise SLA definitions, a PPM schedule built on a recognised standard, current certificates, and reporting you can see for yourself.

How This Directory Works

Alphabetical, not ranked. No company is placed above another, and no company paid to be included.
Facts from the source. Each entry is drawn from the company's own website, filings or published news, checked on 1 October 2026. Where a company's own pages disagree, we used the most conservative figure or left it out.
No headcounts or certificate lists. Companies publish these inconsistently, so comparing them would mislead. Ask any provider you shortlist for current certificates.
Who is included. Established companies that sell FM services to third parties in the UAE. We left out bodies that only serve government, such as Abu Dhabi's Musanada, and firms whose UAE operations we could not confirm.

Lattice, which publishes this guide, makes CAFM software for FM providers and property owners in the UAE. That gives us a working view of this market; it has no bearing on who is listed or how. Spotted something out of date? Email sales@latticegulf.com and we will update the entry.

Integrated FM Companies at a Glance

Company	Based in	Since	Ownership
Al Shirawi Facilities Management	Dubai	2005	Al Shirawi Group
Alliance Facilities Management (AFM)	Sharjah	2012	Bukhatir Group
Bloom Facilities Management (bfm)	Abu Dhabi	Not published	Bloom Holding
DuServe	Dubai	2008	Dubai Aviation City Corporation
EFS Facilities Services	Dubai	2006	Private
Ejadah	Dubai	2005	Not published
Emirates National Facilities Management (EnFM)	Dubai	2012	Emirates Transport and EFM
Emrill	Dubai	2002	Emaar and Al-Futtaim
ENGIE Solutions	Dubai	2008	ENGIE Group
Enova	Dubai	2002	Majid Al Futtaim and Veolia
Etisalat Facilities Management (EFM)	Dubai	2007	Etisalat legacy
Farnek	Dubai	1980	Swiss-owned, independent
Imdaad	Dubai	1986	Investment Corporation of Dubai
Inaya Facilities Management Services	Dubai	2010	Belhasa Group
Injaaz	Ajman	2008	Ajman Holding Group
Khadamat Facilities Management	Abu Dhabi	2007	Solutions+ (Mubadala) and Serco
Khidmah	Abu Dhabi	2009	Aldar Estates
Ontegra (formerly Deyaar Facilities Management)	Dubai	2002	Deyaar Development
Transguard Group	Dubai	2001	Emirates Group

Alphabetical order. Select a company to jump to its entry.

Integrated FM Companies, A to Z

These companies deliver both hard and soft FM, either with their own teams or by managing subcontractors, and most will take on a whole building, portfolio or community under one contract. Some lean more towards technical services; the services line in each entry shows where.

Al Shirawi Facilities Management

alshirawifm.com ↗

Based in: Dubai
Since: 2005 as a full facilities services provider (the Al Shirawi Group dates from 1971)
Ownership: Part of the Al Shirawi Group, whose holding company, Oasis Investment Company, was founded in Dubai in 1971
Services: Integrated FM, MEP and building fabric maintenance, energy services as an accredited energy services company (ESCO), cleaning and façade cleaning, security, landscaping, waste management and interiors
Sectors: Retail, commercial, residential, education, government, infrastructure, healthcare, entertainment, communities and industrial

A founding member of the Middle East Facility Management Association (MEFMA). Leminar, listed under HVAC specialists below, belongs to the same group.

Alliance Facilities Management (AFM)

bukhatirgroup.com ↗

Based in: Sharjah
Since: 2012
Ownership: A Bukhatir Group company
Services: Technical operations and maintenance: HVAC, electrical, plumbing, fire systems, lifts and pools, plus condition audits, building takeover, defect liability management and FM consultancy
Sectors: Residential, commercial and institutional

Concentrates on the technical (hard FM) side of building operations rather than soft services.

Bloom Facilities Management (bfm)

bfm.ae ↗

Based in: Abu Dhabi
Since: Not published
Ownership: The facilities management arm of Bloom Holding
Services: Integrated FM: maintenance, cleaning, security, energy management and renovation, plus annual maintenance contracts for homes
Sectors: Commercial, education, leisure, residential, hospitality and retail

Runs separate service lines and helplines for corporate clients and for homeowners.

DuServe

duservefm.com ↗

Based in: Dubai South, Dubai
Since: 2008
Ownership: Wholly owned by Dubai Aviation City Corporation (DACC), a Dubai Government corporation
Services: Integrated FM, MEP maintenance, security, cleaning, landscaping (with its own nursery), hospitality and reception, energy management, FM consulting and fit-out
Sectors: Aviation, commercial, retail, infrastructure, hospitality, residential, government, education, leisure and industrial

Originally set up to run DACC's own facilities. Projects it publishes include Dubai South and Emirates Financial Towers.

EFS Facilities Services

efsme.com ↗

Based in: Dubai
Since: 2006
Ownership: Privately held group; previously traded in the region as EMCOR Facilities Services
Services: Integrated facilities services, technical operations and maintenance, soft services, security, staffing, project management and consultancy
Sectors: Government, residential communities, industrial, commercial, oil and gas, banking, education, retail, mixed use, infrastructure, leisure and hospitality

Operates across the GCC and in several markets in Asia and Africa. Delivered integrated FM for Expo 2020 Dubai under a contract awarded in 2019.

Ejadah

ejadah.com ↗

Based in: Dubai, with an office in Abu Dhabi
Since: 2005
Ownership: Shareholders not published; describes itself as a fully home-grown UAE company
Services: Integrated FM (engineering and soft services), security management and consultancy, and community and property management
Sectors: Residential, retail, commercial, hospitality and mixed-use developments

Started as an integrated FM provider in 2005, became a full property management company, and moved into total community management in 2011.

Emirates National Facilities Management (EnFM)

emiratesnfm.ae ↗

Based in: Al Muhaisnah, Dubai
Since: 2012
Ownership: Joint venture between Emirates Transport and Etisalat Facilities Management (EFM)
Services: Total FM, hard and soft services, specialised technical services, civil and MEP works, and asset refurbishment
Sectors: Government, aviation, banking, education, healthcare, oil and gas, retail and malls, entertainment, residential and commercial

Built its early business on government contracts and has since extended its services to the private sector.

Emrill

emrill.com ↗

Based in: Dubai, with offices in Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah
Since: 2002
Ownership: Owned equally by Emaar and Al-Futtaim since 2018, when the two bought out founding partner Carillion
Services: Integrated FM: MEP and civil maintenance, energy services, cleaning and façade cleaning, security, pest control, waste, concierge and lifeguards. Home maintenance runs under its mplus brand
Sectors: Aviation, residential and master communities, commercial, retail, mixed use, leisure, logistics, healthcare, education and hospitality

Sites it names include Dubai Opera and Dubai Healthcare City.

ENGIE Solutions

engiesolutions.me ↗

Based in: Dubai
Since: 2008
Ownership: Wholly owned by the ENGIE Group since 2019, when ENGIE bought out its partner BESIX
Services: Integrated FM: HVAC, MEP and building fabric maintenance, soft services, specialist systems (fire, BMS, lifts, water treatment), energy efficiency, solar and cooling-as-a-service
Sectors: Retail, healthcare, education, transport and infrastructure

Began in the UAE as Cofely Besix Facility Management. Has maintained non-core infrastructure on the Dubai Tram under an RTA contract since 2014.

Enova

enova-me.com ↗

Based in: Dubai
Since: 2002
Ownership: Created as a joint venture between Majid Al Futtaim and Veolia; now brands itself Enova by Veolia
Services: Facility management, energy management and energy performance contracts, renewables, asset management and MEP project management
Sectors: Retail, transport, hospitality, healthcare, leisure, banking, education, industrial, commercial and residential

Known as MAF Dalkia until 2015. In 2014 it became the first company to receive energy services company (ESCO) accreditation in Dubai.

Etisalat Facilities Management (EFM)

efm.ae ↗

Based in: Al Muhaisnah, Dubai
Since: 2007 as a standalone company
Ownership: Grew out of Etisalat's in-house facilities function and describes itself as an independent entity of the Etisalat legacy
Services: Integrated FM, project management, security, data centre services and consulting, with hard services plus cleaning, landscaping, pest control and waste
Sectors: Education, healthcare, hospitality, ICT, aviation and data centres

Projects it publishes include hard services at Sheikh Zayed Grand Mosque since 2007. It is also a shareholder in EnFM.

Farnek

farnek.com ↗

Based in: Al Quoz, Dubai, with offices in Abu Dhabi and the Northern Emirates
Since: 1980
Ownership: Describes itself as a Swiss-owned, independent total FM company
Services: Cleaning and hygiene, MEP and HVAC maintenance, security, hospitality staffing, energy, utility and waste management, sustainability consulting and home maintenance
Sectors: Aviation, hospitality, banking, retail and malls, telecoms, residential, commercial, infrastructure, government, education and leisure

Has been a Green Globe preferred partner for the MENA region for more than ten years.

Imdaad

imdaad.ae ↗

Based in: Dubai, with an office in Abu Dhabi
Since: 1986, trading as Imdaad since 2007
Ownership: Investment Corporation of Dubai (ICD)
Services: Integrated FM, environmental services (waste, recycling, pest control), fire safety and lifts through specialist subsidiaries, and home maintenance
Sectors: Commercial, residential, industrial, government, infrastructure, hospitality, education and healthcare

Also operates in Oman and Egypt. A founding member of MEFMA.

Inaya Facilities Management Services

inaya.ae ↗

Based in: Hor Al Anz, Dubai
Since: 2010
Ownership: Part of Belhasa Group
Services: Integrated FM: MEP and civil maintenance, energy management, cleaning, waste management, landscaping and irrigation, pest control, security, swimming pool maintenance and project management
Sectors: Retail, commercial, residential, education, healthcare, industrial, mixed use and entertainment

Trades through four Inaya companies covering FM, technical, security and property services. Sites it names include Ibn Battuta Mall and Dragon Mart.

Injaaz

injaaz.ae ↗

Based in: Ajman, with a Dubai branch
Since: 2008 (its roots go back to 2002)
Ownership: Member of Ajman Holding Group
Services: Building maintenance, cleaning, security, landscaping and pest control
Sectors: Real estate, commercial and retail developments, utilities, government and logistics

Grew out of Ajman Holding's in-house cleaning and maintenance department.

Khadamat Facilities Management

khadamat.ae ↗

Based in: Abu Dhabi
Since: 2007
Ownership: Owned by Solutions+ (a Mubadala company) and Serco
Services: Integrated facilities management
Sectors: Education, where it started with the UAE University campus in Al Ain, and a widening range of sectors

In June 2025, Serco and Solutions+ agreed to bring their UAE integrated FM contracts together inside Khadamat, so this is where Serco's UAE FM work now sits.

Khidmah

khidmah.com ↗

Based in: Yas Island, Abu Dhabi, with an office in Al Khobar, Saudi Arabia
Since: 2009
Ownership: Part of Aldar Estates, the property and facilities management platform majority-owned by Aldar
Services: Hard FM (MEP and maintenance), soft FM (cleaning, hospitality, concierge, landscaping, pest control) and lifeguard services. Home maintenance runs under its sister brand Inspire Home
Sectors: Residential, commercial, retail, hospitality, industrial and community assets

Became wholly owned by Aldar in 2018 and now sits within Aldar Estates.

Ontegra (formerly Deyaar Facilities Management)

ontegra.ae ↗

Based in: Business Bay, Dubai
Since: 2002, as Deyaar Facilities Management
Ownership: Subsidiary of Deyaar Development PJSC
Services: Total FM, hard and soft services, security, energy management and residential services
Sectors: Government and private-sector clients, with a large residential portfolio

Rebranded from Deyaar Facilities Management to Ontegra in March 2024.

Transguard Group

transguardgroup.com ↗

Based in: Dubai, with offices in Abu Dhabi, Al Ain and Ras Al Khaimah
Since: 2001
Ownership: Part of the Emirates Group
Services: Integrated facility services (cleaning, technical and engineering maintenance, energy management, pest control, landscaping, fit-out and a 24/7 call centre), alongside security, cash services, manpower and aviation services
Sectors: Shopping malls, transport networks, theme parks, aviation, hospitality and retail

Runs a home maintenance business, Transguard Living, set up in 2017.

Specialist FM Companies by Trade

Specialists focus on one trade, or lead with one. Owners hire them directly, and integrated providers often subcontract to them. A few are manufacturers or distributors with a substantial UAE maintenance arm; we have included them for that maintenance service.

HVAC and MEP maintenance

Cooling is the biggest energy user in most UAE buildings, so many owners want a specialist on chillers, VRF systems and controls, whether contracted directly or through their FM provider.

Instacool

instacool.ae ↗

Based in: Dubai, with a branch in Abu Dhabi
Since: 2017
Ownership: Not published
Services: AC and VRF repair and maintenance, annual maintenance contracts, duct cleaning, controls up to BMS integration, and thermal imaging
Sectors: Commercial and residential

An authorised service centre for Samsung HVAC products.

Johnson Controls (Middle East)

me.johnsoncontrols.com ↗

Based in: Dubai (regional headquarters for the Middle East and Africa)
Since: Not published
Ownership: Johnson Controls International
Services: HVAC repair, planned service agreements, remote monitoring and onsite operating services for chillers, air handling units and other central plant

Services equipment from all major HVAC brands, not only its own.

Leminar

leminarservicepro.com ↗

Based in: Ras Al Khor, Dubai
Since: 1991
Ownership: Al Shirawi Group
Services: HVAC and plumbing distribution, with a dedicated service arm, Leminar ServicePro, offering annual maintenance contracts, retrofits, replacements, spares and a 24/7 call centre
Sectors: Residential and commercial

Now trades as Leminar Global. Part of the same group as Al Shirawi Facilities Management.

Fire and life safety

Fire alarm and firefighting systems must be maintained by a contractor approved by the Civil Defence authority in the emirate, so check approvals before anything else.

Al Boshia Fire & Safety Equipment

alboshiasafety.com ↗

Based in: Abu Dhabi, also operating in Dubai
Since: 1980
Ownership: Locally owned
Services: Installation, servicing and maintenance of fire alarm and firefighting systems, maintenance contracts, extinguisher servicing and pump inspection

Registered with Abu Dhabi and Dubai Civil Defence to certify fire system installation and maintenance.

NAFFCO

naffco.com ↗

Based in: Jebel Ali Free Zone, Dubai
Since: 1991
Ownership: Privately owned
Services: Manufacturer of fire protection equipment with a maintenance division: annual maintenance contracts covering planned, corrective and 24/7 emergency work, pump testing and compliance analysis

Because it also manufactures and installs, one company can supply, fit and maintain a system.

Lifts and escalators

Lifts are often maintained by the original manufacturer, because of parts, diagnostic software and warranty terms, even where an integrated provider runs everything else. KONE, Mitsubishi Electric and Schindler also say they maintain other manufacturers' equipment. (Running a lift maintenance business yourself? See Reflexion for elevator companies.)

KONE

kone.ae ↗

Based in: Business Bay, Dubai, with offices in Abu Dhabi and Al Ain
Since: Not published
Ownership: KONE Corporation (Finland, founded 1910)
Services: KONE Care preventive maintenance for all equipment types and brands, predictive maintenance, 24/7 connected services and modernisation

Mitsubishi Electric (formerly AG MELCO Elevator)

agmelco.com ↗

Based in: Deira, Dubai
Since: 1975
Ownership: Wholly owned by Mitsubishi Electric since November 2025, after it bought the remaining shares from an Al Ghurair Investment company
Services: Sales, installation, maintenance and renewal of lifts and escalators, including multi-brand maintenance
Sectors: Commercial and residential

Being renamed Mitsubishi Electric Middle East, Africa and CIS; some materials still carry the AG MELCO name.

Otis

otis.com ↗

Based in: Barsha Heights, Dubai
Since: 1975 through a local agent; Otis LLC since 2002
Ownership: Otis, in partnership with the Khalifa Juma Al Nabooda Group
Services: Preventive maintenance contracts with 24/7 support, repairs and modernisation
Sectors: Retail, office, healthcare, hotel, residential, data centres, airports and rail

Schindler

schindler.ae ↗

Based in: Sheikh Zayed Road, Dubai, with a branch in Abu Dhabi
Since: Not published
Ownership: Schindler Group (Switzerland, founded 1874)
Services: Maintenance plans for all brands of lifts, escalators and moving walks, repairs, digital services and modernisation
Sectors: Residential, office, hotel, retail, transport and healthcare

Dubai is the group's regional headquarters for the Middle East and North Africa.

Cleaning, hygiene and pest control

Most integrated providers above deliver cleaning in-house. These firms lead with cleaning or pest control. In Dubai, pest control companies must be approved by Dubai Municipality.

Cleanco

cleanco.ae ↗

Based in: Abu Dhabi, with branches in Dubai and Al Ain
Since: 1980
Ownership: Emirati family-owned
Services: Cleaning-led soft services (housekeeping, façade and aircraft cleaning, disinfection, pest control, landscaping, waste), now extending into maintenance and MEP trades
Sectors: Government, oil and gas, healthcare, aviation, education, malls, hotels, sports, corporate and residential

Jumeira Services (JPC)

jpcdubai.com ↗

Based in: Dubai
Since: 1978
Ownership: Not published
Services: Pest control, disinfection and sanitisation for homes and businesses

Registered with Dubai Municipality's Public Health Pest Control Section.

National Pest Control (NPC)

natpest.com ↗

Based in: UAE
Since: 1992
Ownership: Rentokil Initial
Services: Integrated pest management, including bird control, for homes and businesses
Sectors: Commercial, residential, hotels, food handling and facility managers

Owned by the same group as Rentokil Boecker.

Rentokil Boecker

rentokil-boecker.com ↗

Based in: Branches in all seven emirates
Since: 1994 in the UAE
Ownership: Rentokil Initial (since 2021)
Services: Pest control, disinfection, AC duct cleaning, washroom hygiene, food safety consulting and scenting
Sectors: Food service, education, healthcare, industry, retail, hospitality, logistics, oil and gas, and facility management

Landscaping and irrigation

Landscape maintenance in the UAE is as much about irrigation and water use as planting. Large communities and public spaces often contract it directly. (Running a landscaping business? See Reflexion for landscaping companies.)

Desert Group

desertgroup.ae ↗

Based in: Al Quoz, Dubai
Since: 1988
Ownership: Not published
Services: Landscape maintenance through Desert Turfcare and DG Landscape Maintenance: turf, trees, palms, shrubs, irrigation systems and hard landscape
Sectors: Parks, hotels, residential developments, schools, sports clubs and highways

Proscape FM

proscapefm.com ↗

Based in: Al Quoz, Dubai
Since: 2008
Ownership: The facilities management arm of Tanseeq Investment Group
Services: Soft and hard landscape maintenance, irrigation, water features, pools and landscape lighting
Sectors: Master developers, communities, government landscape authorities and hospitality

Integrated or Specialist: Which to Hire

Neither model is better in general. The trade-off is between one point of accountability and a direct relationship with each specialist.

	Integrated FM provider	Direct specialist contracts
Accountability	One contract and one point of contact for most services	A separate contract and contact for each trade
Coordination	The provider schedules trades and manages subcontractors	Your team schedules, supervises and checks each contractor
Cost	May include a management fee or mark-up on subcontracted work	No intermediary margin, but more internal management time
Technical depth	Broad across common trades; specialist systems are often subcontracted	Deep expertise, with manufacturer parts, software access and training
Reporting	One set of KPIs, if the provider's system covers every trade	Reports in different formats, unless every contractor works in your system

Many UAE owners combine both: an integrated contract for most services, with lifts, fire systems or central plant contracted directly.

If you split the work, the gaps between contracts are where problems hide: a chiller fault that looks like a controls issue, or a fire door that falls between the fit-out and the fire contractor. Agree who owns each asset class, and keep every contractor's work orders in one place.

How to Choose an FM Company in the UAE

Whichever companies you shortlist, ask each one the same questions:

Licences and approvals. Does the trade licence cover the activities in scope? For fire and life safety, is the contractor approved by Civil Defence in your emirate? For pest control in Dubai, by Dubai Municipality?
Comparable buildings. Ask for references from buildings like yours (a mall, a hospital, a residential community) and visit one.
SLAs written precisely. Priority definitions, response and resolution times, when the clock starts, and how deductions work. Our SLA guide and 12 work order KPIs cover what to pin down.
A PPM schedule built on a standard. Ask what the planned preventive maintenance programme is based on, such as SFG20 or manufacturer requirements, and ask to see a sample.
Current certificates. ISO 41001 (facility management), ISO 9001, ISO 45001 and ISO 14001 are the usual ones. Check the dates and confirm them with the certification body.
Mobilisation and asset data. How will they survey and take over your assets, and who owns the asset register when the contract ends?
Reporting you can see. Will you get live access to work orders, PPM completion and KPI performance, or a monthly PDF?
Invoicing. With UAE e-invoicing on the way, how will KPI deductions and credit notes be handled?

Ask to see the system, not the brochure

Most providers will tell you they run a CAFM system. Ask for a live look at how a work order moves from logged to closed, and what a client dashboard shows. Ten minutes of that tells you more about day-to-day delivery than any capability statement.

Comparing FM providers, or running one?

Reflexion CAFM gives owners and FM providers the same live view of work orders, PPM and SLA performance. See how it works on a UAE portfolio.

Book a 30-minute demo CAFM software in the UAE

Frequently Asked Questions

What does a facility management company do?

A facility management (FM) company keeps buildings and their services running. Hard services cover the building and its systems: HVAC, electrical, plumbing, lifts, fire systems and the building fabric. Soft services cover the people side: cleaning, security, landscaping, pest control, waste and reception. Under an integrated contract one company delivers or manages most of these; under single-service contracts the owner buys each one separately.

What is the difference between integrated FM and single-service contracts?

Integrated FM (IFM) puts most hard and soft services under one contract and one point of accountability, with the provider coordinating its own teams and subcontractors. Single-service contracts give the owner a direct relationship with each specialist, at the cost of more internal coordination. Many UAE owners combine the two, keeping lifts, fire systems or central plant on direct contracts.

How are FM contracts usually priced in the UAE?

Common models are a fixed monthly lump sum for a defined scope, a schedule of rates for reactive and ad hoc work, cost plus a management fee, or a mix of these. Many contracts also tie part of the fee to KPI performance through deductions. The right model depends on how well the asset base and expected workload are known at tender.

Do lifts and fire systems need specialist contractors?

Fire alarm and firefighting systems must be maintained by a contractor approved by the Civil Defence authority in the relevant emirate. Lifts are commonly maintained by the original manufacturer or a specialist lift company, because of access to parts, diagnostic software and warranty terms. An integrated provider can still manage these contracts on the owner's behalf.

How were the companies in this directory chosen, and is it ranked?

It is not ranked: companies are listed alphabetically within each section. We included established companies that offer FM services to third parties in the UAE, and left out bodies that only serve government and firms whose UAE operations we could not confirm. No company paid to be included. Facts come from each company's own website or published news, checked in October 2026.