Reflexion — CAFM Redefined
Reflexion CAFM

One platform.
Two perspectives.

Whether you own the buildings or service them, Reflexion CAFM is purpose-built for your workflow — managing 450M+ sqft and 10M+ work orders annually.

Listed & Recognized On

Trusted across leading software marketplaces

Gartner Digital Markets
GetApp
Capterra
G2
SoftwareSuggest
Software Advice
GoodFirms
SourceForge
Gartner Digital Markets
GetApp
Capterra
G2
SoftwareSuggest
Software Advice
GoodFirms
SourceForge
Reflexion CAFM

One platform.
Two perspectives.

Whether you own the buildings or service them, Reflexion CAFM is purpose-built for your workflow — with 18+ years of focused FM experience across the GCC and 100+ projects delivered.

01
For Property / Facility Owners

Complete operational control across your entire portfolio.

A single, owner-controlled CAFM system with real-time, indisputable data for every work order — who did the job, when it was done, before-and-after photo evidence, and what materials were used. Manage multi-tower communities, malls, hospitals, and mixed-use properties with transparent governance across all service providers.

Reactive & Preventive MaintenanceAsset & Location HierarchyAutomated PPM SchedulingWork Order Auto-AllocationVendor & SLA GovernanceInspections & AuditsReal-time Mobile AppsDashboards & Reporting
Property owner overlooking Dubai portfolio

Owner-controlled data across every property.

Add or replace FM service providers without losing historical maintenance records or performance KPIs.

Request a demo
02
For Service Providers

Run profitable, transparent, and scalable operations.

A single CAFM backbone that connects contracts, quotations, locations, technicians, materials, SLAs, and billing into one real-time operational engine — enabling faster decisions, higher technician productivity, and better contract profitability across hundreds of contracts.

End-to-End Contract Management52-Week PPM SchedulingWork Order Auto-AllocationTechnician Mobile AppInventory & Parts ManagementSLA & KPI PerformanceQuotations & BillingERP & BMS Integration
FM service provider team managing operations

Faster mobilization, better profitability.

Reusable templates for contracts, locations, assets, and SLAs speed up new contract onboarding.

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The Platform

A command center that your team will actually use.

Built in the region with deep understanding of local regulations, operational realities, and business culture — delivering enterprise-grade performance aligned with international best practices.

Configurable dashboards
Role-based views so every stakeholder sees what matters to them.
Smart Automation
Intelligent work order generation, PPM scheduling, and skill-based technician assignment.
Works on any device
Desktop, tablet, phone. Online and offline — even in low-connectivity zones.
app.reflexion.ae/dashboard
Reflexion CAFM Dashboard showing work order analytics, SLA performance, and service group analysis
CAFM Modules

Everything you need to run
your facilities — on one platform.

Helpdesk & Work Orders

Assign, track, and close work orders through a streamlined process. AI-powered prioritization ensures critical issues never wait.

HVAC Repair — Tower A2m ago
Elevator Stuck — Bldg 714m ago
Water Leak — Unit 3021h ago

Reports & Live Dashboards

Auto-generated reports and live dashboards for trends, SLA metrics, and actionable insights across every property.

Asset Lifecycle Management

Manage the complete lifecycle of every asset with 360-degree information, from install to decommission.

80%
Asset Health
1M+ tracked

Vendor & SLA Management

Manage contractor details and track their performance against set SLA and KPI targets in real time.

Scheduled Maintenance

Auto-schedule maintenance per industry standards and compliances. Reduce unplanned downtime by up to 40%.

Energy & Inventory

Monitor energy consumption across contracts and manage stocks from anywhere for hassle-free operations.

Electricity — Tower ANormal
Water — Community BNormal
HVAC Gas — Mall CHigh
Client Outcomes
3 months to go-live
Reflexion transformed how we manage our entire portfolio. We went from spreadsheets and phone calls to a fully digital operation in under 3 months — across 120 properties.
Head of Facility ManagementLeading Property Developer, Dubai
FAQ

Frequently asked
questions.

Everything you need to know about Reflexion and how it transforms facility management operations.

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See what Reflexion
can do for you.

Trusted by leading property developers and FM companies across the GCC — including marquee owners like Emaar, Dubai Sports City, and Al Mouj. Tell us about your portfolio and we'll show you exactly how Reflexion fits your operations.

450M+
Sqft under management across the GCC
100+
Reflexion projects delivered successfully
18+
Years of focused FM expertise in the GCC